When a coworker is not following Wegmans policies, which sequence of actions is recommended?

Ignore the issue and hope it resolves.

Address calmly if appropriate, document the issue, and report to a supervisor.

Handling policy violations at work requires a measured, respectful sequence that protects people, property, and the organization. The suggested approach—address the coworker calmly and privately if appropriate, document what happened, and report to a supervisor—embodies that. Addressing calmly keeps the conversation constructive, gives the coworker a chance to correct behavior, and avoids public embarrassment that could undermine trust. Documentation creates a precise record of what occurred, when, and which policies were involved, which supports any follow-up or disciplinary steps. Reporting to a supervisor ensures the issue is handled through the proper channels and policy, maintaining consistency and accountability. Other options miss the mark because ignoring the issue lets violations go unchecked and risks safety and policy compliance; publicly confronting in front of customers damages professionalism and could escalate the situation; discussing with coworkers and letting them handle it bypasses formal processes and can spread misinformation or bias.

Publicly confront the coworker in front of customers.

Discuss with coworkers and let them handle it.

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