How would you manage a shift when customer demand spikes in one department while others are quiet?

How would you manage a shift when customer demand spikes in one department while others are quiet?

• A. Rebalance tasks, assist with high-demand department, communicate with the team, and prioritize safety and service.
• B. Close the high-demand department.
• C. Move all staff to a single department permanently.
• D. Ignore the spike.

Answer: (A)