If a customer requests help for a recipe that uses an allergen they react to, what steps do you take?

If a customer requests help for a recipe that uses an allergen they react to, what steps do you take?

• A. Provide the allergen-containing item as requested.
• B. Refuse to help and end the interaction.
• C. Tell the customer to figure it out themselves.
• D. Decline to provide allergen-containing items, suggest safe substitutions, and offer to check for allergen-free options.

Answer: (D)