Which option demonstrates a structured approach to showing initiative on the sales floor?

Which option demonstrates a structured approach to showing initiative on the sales floor?

• A. Describe the change implemented without context.
• B. Explain the change, its impact, and how it was measured.
• C. Provide a STAR example: identifying inefficiency, implementing a simple change, and measuring improved service.
• D. Escalate the issue without taking any action.

Answer: (C)